Uber is taking further steps to ramp up the safety of women passengers in India, its largest overseas market. The ride-hailing company on Friday partnered with the Delhi Police to integrate features from the latter’s Himmat women’s safey app.
The quick access to Himmat from within Uber app will act as a “force multiplier,” the company said. Himmat app, which was launched by the Delhi Police in 2015, has over 31,000 registered users with over 90,000 downloads. It allows passengers to send a distress call to the Police Control Room and their relatives in an event of emergency. When a passenger taps the distress call option, a 30-second audio and video recording from the phone is relayed to the authority. It is the first time Delhi Police has partnered with a technology company, Uber said.
Himmat will be accessible to New Delhi residents first, but Uber said it plans to extend the reach to all women passengers in India. More than five million people take rides in Uber’s cabs in the country, the company announced this week.
“Combining access to the Himmat app through Uber is a big step towards strengthening the safety net available to lakhs of women riders. We applaud the efforts taken by the Delhi Police to prioritise safety of women and believe that the Himmat app is a great initiative in this direction,” Shweta Rajpal Kohli, Head – Public Policy, Uber India & South Asia, said in a press statement.
The safety of passengers has been a concerning issue for women in both Ola and Uber cab services. The companies, however, have introduced several features and options – including a panic button in some cars – to strengthen their safety.